INFORMATION
PHONE
To place an order with a live operator please phone: 773.244.9275.
Monday through Friday from 9:00am - 3:30 pm CST.
Monday through Friday from 9:00am - 3:30 pm CST.
WEBSITE
You can go directly to our wholesale site and place an order.
Site changes monthly with new products!
Site changes monthly with new products!
FAX
24 hours day, 7 days a week: 773.244.9278
MAIL
Smart Alex, Inc.
1700 West Irving Park Road #105
Chicago, Illinois 60613
1700 West Irving Park Road #105
Chicago, Illinois 60613
MINIMUM
Minimum order is $100.00 wholesale.
Cards are available in half dozens or dozens.
Cards are available in half dozens or dozens.
FIRST ORDER
We accept MasterCard, Visa, American Express, COD, pre-pay and wire transfers.
TERMS
N30 established with three valid trade references (must include fax and account numbers) and bank reference. Allow two weeks to process.
PREPAID
Shipped freight-free in continental USA.
No free freight on air shipments and fixtures.
No free freight on air shipments and fixtures.
LATE CHARGES
Accounts past due 30 days are subject to 1.5% monthly service charge.
Non-sufficient funds or returned checks will be assessed a $30.00 charge.
No consignment.
Non-sufficient funds or returned checks will be assessed a $30.00 charge.
No consignment.
RETURNS
All GREETING CARD returns must be authorized by SMART ALEX.
Return authorization code issued by SMART ALEX must be clearly marked on the outside of the package.
Copy of original invoice must accompany all returns.
There is a 20% restocking fee for all returns. All accounts must be in good standing.
Return authorization code issued by SMART ALEX must be clearly marked on the outside of the package.
Copy of original invoice must accompany all returns.
There is a 20% restocking fee for all returns. All accounts must be in good standing.
BACK ORDERS
No backorders.
SHIPPING
Orders received by 2:00pm CTS are shipped within 24 hours.
All packages are shipped via UPS Ground.
Please indicate if you would like Overnight, Second Day or Third Day shipping.
Collect shipping options available for customers who have accounts with UPS and/or FEDEX.
All packages are shipped via UPS Ground.
Please indicate if you would like Overnight, Second Day or Third Day shipping.
Collect shipping options available for customers who have accounts with UPS and/or FEDEX.
REPLACEMENTS & DAMAGES
Damages or defective cards can be returned for exact exchange.
Any return must be authorized and accompanied by a copy of the packing slip. Claims must be within 3 days of receipt of products.
Any return must be authorized and accompanied by a copy of the packing slip. Claims must be within 3 days of receipt of products.
EXPORTS
Please specify your freight forwarding requirements with your order.
All orders are shipped freight collect. Proforma invoices will be provided upon request. Payment on international orders must be made in U.S. dollars only.
All export orders must be prepaid by credit card (Mastercard, Visa, Amex) or wire transfer until an open account as been established.
All orders are shipped freight collect. Proforma invoices will be provided upon request. Payment on international orders must be made in U.S. dollars only.
All export orders must be prepaid by credit card (Mastercard, Visa, Amex) or wire transfer until an open account as been established.
WIRE TRANSFER INFORMATION
Please call/email us for our bank account information.
PRICES
All prices subject to change without notice.
CHRISTMAS MINIMUM
6 boxes per style. 12 cards/envelopes per box.
CHRISTMAS RETURN POLICY
Orders under $200.00 - NO returns
Orders $201.00 - $500.00 - 15% returns • Christmas Dating: 12/1
Orders $501.00 - million $ - 20% returns • Christmas Dating: 12/1
Seasonal invoices must be paid in agreement with terms to qualify for returns.
All seasonal greeting card returns must be authorized by SMART ALEX.
Call for return authorization number.
Return authorization number must be clearly marked on the outside of the package.
No returns on damaged or open boxes.
Copy of original invoice must accompany all returns.
Returns must be received by January 25.
Orders $201.00 - $500.00 - 15% returns • Christmas Dating: 12/1
Orders $501.00 - million $ - 20% returns • Christmas Dating: 12/1
Seasonal invoices must be paid in agreement with terms to qualify for returns.
All seasonal greeting card returns must be authorized by SMART ALEX.
Call for return authorization number.
Return authorization number must be clearly marked on the outside of the package.
No returns on damaged or open boxes.
Copy of original invoice must accompany all returns.
Returns must be received by January 25.
BEST SELLERS
Our Sales staff is happy to answer questions about our best selling greeting cards.
©2008 Smart Alex, Inc.
All rights reserved.
No part of this website or its contents may be reproduced without written permission.
All designs and products are protected by international and national copyright laws.
Policies and product offerings are subject to change without notice.
The publisher accepts no liability for omissions or errors.
©2008 Smart Alex, Inc.
All rights reserved.
No part of this website or its contents may be reproduced without written permission.
All designs and products are protected by international and national copyright laws.
Policies and product offerings are subject to change without notice.
The publisher accepts no liability for omissions or errors.
